“Davis Modern converted our heating system when we purchased our home and installed a high efficiency heat pump as well. Their techs are always thorough for our regular service and our home is comfortable year-round!”
- Jamie D.

“I had Maintenace on my 5 head mini split. The tech Alston, was on time and corrected a drain issue that could have caused water damage. I will continue to use Davis for all my heating and air conditioning needs.”

- Karen F.

“Chase & Alston updated over the fresh air & exhaust ducts for my boiler. The update made the system much quieter during operation. These guys are great & very friendly.”

- Roger K.

“Dear Bill,
Thank you for making my installation of the April Aire humidifier finally happen.
I'm pleased to let you know that the humidity in the house is averaging 42%. That has allowed us to retire my large room humidifier in my kitchen. For extra comfort we're still using the bedroom units, but at a much lower capacity.”

- Dena S.

“I am beyond appalled at not only the service provided (or lack thereof), but the blatant disrespect to me as a human being. Davis was at my home THREE times for an emergency boiler issue btwn Dec 22-23, 2023, resulting in my basement flooding and destroying my finished basement. After the 3rd visit we were promised Davis would perform the full heater maintenance as scheduled on Jan 24, 2024, to resolve the faulty/clogged light sensors & install another water valve. Despite the amount of damages caused by Davis, they showed NO concern, empathy, apology, and still hasn’t resolved the issue!! Missy was contacted on Jan 2 and advised all the details – on a recorded line. At that time I advised the importance of the Jan 24th appt which was obviously disregarded. When contacting Missy again on Fri, Jan 19 to confirm maintenance on Wed, I was advised she will be on vacation, she didn’t know about Dave Rambo’s expectations (false) and will have to reschedule me. No response after that as to when I’m rescheduled. I called this morning, Jan 23rd after getting a text message from Davis indicating a service tech will be at my house btwn 8-10am. Tony advised I should not have received the message, Missy is on vacation and could not answer when I will be rescheduled. I asked to speak with someone else and spoke with Dave Rambo. Dave was EXTREMELY rude, spoke over me (which is exactly what he did the night my heater exploded) and every time I spoke, he spoke over me, then ended the call because I was upset he was not treating me with respect, again! Davis STILL hasn’t made this right – a month later! And demonstrates over and over – you don’t care, actually – you hang up on your customers!! WOW!”

- Colleen H.
Response from Davis Modern Heating & Cooling

Hi Colleen,

We appreciate you taking the time to leave this feedback. We are aware of the issue surrounding you receiving a text message by mistake after we had to change our service time with you. We take customer complaints seriously and we continually strive to improve our customer service. All of us at Davis Modern apologize for not providing you with a great customer experience.

– Bill Davis

“My family and I have been using Davis for servicing our AC & heating unit and recently had a new NTI high efficiency boiler installed and we couldn’t be happier. We had great financing options available to us, the customer service from start to finish was excellent, and the install was done very well. The copper work on the piping is superb and we never we run out of hot water with 3 girls in the house!”

- Collen M.

“The technician Matt was just out to my house and fixed my AC problem. He was the nicest and most knowledgeable tech. He diagnosed and fixed the problem within a couple minutes and was very nice to me and my dog while he was here. One of the best experiences. Thanks”

- John D.

“Davis installed a brand new Bosch system in our home. Our oil bills became far too much and Davis suggested the heat pump. From the salesman to the installation everything was done perfectly, we can’t say enough about Davis! Thank you!!”

- Bernadette M.