“Unbelievable above and beyond service. FIVE stars? FIVE HUNDRED stars if I could!

We had four companies come out and give us an evaluation on our system. Davis went above and beyond by actually looking into our warranty status and found that we could still honor our warranty…EXCEPT the broken coil was going to take over a month to get, so Missy from service worked her magic and got them to give us an entirely NEW system with the warranty – which, in the middle of a northeast heatwave and two toddlers, left me absolutely SPEECHLESS.

So instead of a new $7K system (cheapest estimate we got and got as high as $15K), we only paid for labor that literally saved us THOUSANDS. With two monthly daycare bills, this almost left me in tears. Parents know every dollar matters. Davis has a customer FOR LIFE.

Unbelievable honestly/integrity – Instead of trying to push us for a new unit, they did one thing the other companies didn't. They took an extra step for us to find us the best solution possible. Truly a customer first business!

This was by far the best customer service experience I've ever had. Thank you, Missy!”

– David C.